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SUSTAINABILITY Certification FOR HOSPITALITY & TOURISM

Sustainability Certification Consulting for Hotels & Hospitality

Supporting hotels and tourism organisations in achieving recognised sustainability certifications – from preparation to audit readiness.

Preparing hotels and hospitality organisations for recognised sustainability certifications

Sustainability certifications support credibility, transparency and structured improvement in hospitality organisations. However, successful certification requires operational implementation of processes, governance and documentation.

Holitra supports hotels and hospitality organisations in preparing for recognised sustainability certifications (e.g. GSTC, EU Ecolabel), ensuring that organisational structures, processes and sustainability initiatives are aligned with certification requirements and industry expectations.

Scope of certification consulting

01

Certification scheme review

Assessement of relevant sustainability certification schemes for hotels and hospitality organisations.

02

Operational alignment

Alignment of operational practices and organisational structures with certification requirements.

03

Documentation & policies

Preparation of documentation, policies and internal processes required for certification.

04

Cross-portfolio coordination

Coordination of certification preparation across properties, departments or portfolios.

05

 Audit guidance

Strategic guidance and support throughout the certification and audit preparation process.

01

Certification roadmap

Clear certification roadmap and structured preparation plan.

02

 Operational alignment

Alignment between operational practices and certification requirements across hotel operations.

03

Structured documentation

Structured documentation, policies and internal processes required for certification.

04

Audit readiness

Improved organisational readiness for certification audits.

05

Credible positioning

Credible sustainability positioning supported by recognised certification schemes.

Key outcomes

Business Cases

Practical hospitality examples covering certification readiness, implementation challenges and audit preparation.

Certification Readiness

Explore example →

FAQs

FAQs -Sustainability certification consulting for hospitality

Sustainability certification consulting supports hotels and tourism organisations in preparing for recognised hospitality certifications such as GSTC, EU Ecolabel, Green Key, EarthCheck, Green Sign, Green-Building-Certifications such as LEED, WELL, DGNB or BREEAM or ISO 14001 certification. It typically covers selecting the relevant certification scheme, aligning operations with its requirements, preparing documentation and policies, and coordinating audit readiness across properties or departments.

Hotels are evaluated against the GSTC criteria by an independent, GSTC-Accredited Certification Body, such as Control Union or Vireo. The process typically includes a documentation review (desk assessment) followed by an on-site audit, and certification is generally granted for a three-year cycle. HOLITRA supports hotels in preparing for each stage of this process.

HOLITRA’s certification consulting is anchored in the GSTC (Global Sustainable Tourism Council) criteria, the leading international standard for sustainable tourism, recognised by UNWTO and used as the reference baseline for many other certification and ecolabel schemes. HOLITRA’s founder, Katarina Jankova, is a GSTC-Accredited Auditor — one of only three active in the DACH region — bringing direct, audit-side experience to certification preparation, not only consulting-side knowledge.

Yes. While GSTC is HOLITRA’s primary area of audit expertise, the same preparation approach — gap analysis, documentation and operational alignment — applies across other recognised schemes, including the EU Ecolabel, Austrian Ecolabel, Green Key, ISO 14001 and green building certifications such as LEED or BREEAM. Validity periods vary by scheme. HOLITRA helps hotels choose the certification(s) most relevant to their market and guests, and prepares them objectively for whichever scheme fits best.

Next step: Operational Implementation

Ensure certification readiness through aligned processes, governance structures and operational implementation.

Connect with us

Discuss how sustainability certification can be structured across your organisation – from preparation and audit readiness to implementation.

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