Hotel consulting for structured sustainability systems
Hotels need clear sustainability systems that connect strategy, operations, certifications and reporting across portfolios, brands and locations.
HOLITRA develops and implements integrated sustainability systems as part of its hotel consulting services – for hotel groups and tourism organisations across Austria, the DACH region and wider Europe, aligned with international standards such as GSTC, ESG and ISO.
Our services cover the full process – from assessment and strategy to operational implementation, certification preparation and long-term performance monitoring.
Sustainability assessment
Evaluation of current sustainability performance in hotels, providing a clear foundation for strategy, ESG alignment and certifications.
Sustainability strategy
Development of integrated strategies aligned with organisational structures, regulatory requirements and international standards such as GSTC and ESG.
Operational implementation
Integration of sustainability into processes, governance structures and management systems – delivering measurable results in operations.
Certification consulting
Strategic preparation and support for recognised sustainability certifications (e.g. GSTC, EU Ecolabel) for hotels and tourism organisations.
ESG & sustainability reporting
Development of ESG and reporting structures aligned with international standards (e.g. GRI, ESRS, CSRD) – ensuring transparent and credible reporting.
Continuous improvement
Monitoring and continuous improvement of sustainability performance through structured evaluation, measurable KPIs and long-term management systems.
IN FOCUS · IN FORCE FROM 27 SEPTEMBER 2026
Green claims compliance
A focused engagement within ESG & sustainability reporting: every environmental claim you publish, reviewed against the EU Empowering Consumers Directive — substantiated where it can be, rewritten where it cannot, and documented either way before the deadline.
Six services, one system
The six services are stages of the same sustainability system, not separate products. Most engagements combine two or three of them.
01
Establish the baseline
Where the property actually stands — against regulation, operational reality and guest expectations.
02
Set the direction
Governance, priorities, measurable KPIs and a roadmap the organisation can realistically carry.
03
Build it into operations
Processes, procurement, staff and guest communication — and preparation for the certification you have chosen.
04
Prove it and keep it
Reporting and claims that hold up to scrutiny, and a management system that keeps performing after the audit.
Most clients start at 01. Some arrive at 03 with a certification deadline, or at 04 with a reporting obligation — the entry point depends on where you are, not on a fixed sequence.
Not sure where to start?
Most engagements begin with an assessment — a clear picture of where the property stands before anything is decided.